A team who genuinely care
Behind the House is a small, dedicated team who make it feel like home. Our staff work day in, day out to support families during some of the most difficult moments of their lives.
From welcoming parents at reception, to keeping the House running smoothly, to simply being there for a chat when it’s needed, our team plays a vital role in every family’s stay.
They know the House inside out. More importantly, they understand the families who stay here. No two days are the same, and no two families are either. What never changes is the care and respect.
We are so proud of our team. They bring warmth, calm and kindness to the House every day, and they do it quietly, without fuss.
This is a place run by people who genuinely care.
And it shows.
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